Client

Feedback.

Peter Norris

Steve is a high-quality, hard-working lead consultant who, through many years working in lean and

service optimisation teams, has consistently delivered impact and bottom-line results. His drive

and commitment to support and coach start-up companies through the RBS Entrepreneurial Spark

programme, including in his spare time, testifies to Steve's generous and committed nature. 

We also worked directly together on a number of community investment projects - Steve can be relied upon to contribute to the wider team and community.

Head of Operations and Business Governance at Allied Irish Bank (UK)

Alpana Dutt

Steve has been an excellent Green belt coach !! He had adopted different styles to support and

coach which best suited my developmental needs. Clearly defined the program and set achievable

goals which helped me to gain learnings in phased approach. Overall fantastic experience with the

learning program and the support provided as a coach. Thanks so much and wish you the best for

all future projects you undertake.

Accredited Lean Consultant focussed on Design & Delivery of Change Solutions RBS

Alisdair Menzies

Steve coached me when I was working on my Lean Six Sigma Green Belt and later we worked

together on a range of lean transformations within a large financial services organisation. When

coaching Steve was knowledgeable, articulate and challenged me in constructive and helpful ways

and was forthright in the challenges in order to get the most from my project and ensure success.

Later when we worked together, he was great to work with and provided thought leadership and a

solid base to challenge difficult stakeholders and was always able to find the win-win scenario. 

I would happily recommend Steve and has abilities with stakeholders and technical and tacit

knowledge of all things Lean.

Accredited Lean Consultant focussed on Design & Delivery of Change Solutions RBS